Responsible Gaming

Responsible gaming at Inter Bet on intersbet.com means approaching casino and sports betting as entertainment, not as a way to make money or solve financial problems. Gambling always involves risk: you can lose the money you stake, and you should only ever play with funds you can comfortably afford to lose. Our goal is to provide clear information, practical tools, and transparent processes so that you can make conscious decisions about how, when, and how much you play.

The games and betting services on Inter Bet are operated on the ProgressPlay Limited platform, a company licensed and regulated by the United Kingdom Gambling Commission (UKGC) under account number 39335 for customers in Great Britain. As part of its licensing obligations, ProgressPlay Limited maintains social responsibility and player protection controls, which we apply to this brand. We are committed to offering practical support, including account limits, time-outs, self-exclusion, and access to professional help services, whenever you need them. If you are worried about your play or another person's gambling, our support team is available to discuss options confidentially and to guide you to appropriate resources.

This page is for players aged 18+ located in Great Britain and supplements, but does not override, the general Terms and Conditions and policies published at https://intersbet.com/terms-and-conditions and related pages. In the event of any inconsistency, those legally binding documents prevail.

Risk Awareness

Most players enjoy gambling as an occasional leisure activity, but for some people it can become harmful. Understanding early warning signs helps you to keep control and to seek support before problems escalate. You may be at risk of developing a gambling problem if you recognise several of the behaviours listed below on a regular basis.

Common Warning Signs

• Increasing frequency and stakes: You bet more often, for longer periods, or for higher amounts than you originally intended, and feel unable to cut back.
• Preoccupation with gambling: You frequently think about betting or casino games when you are not playing, plan your next session during work or study, or feel restless when you cannot access your account.
• Chasing losses: After losing, you immediately try to win the money back, placing larger or riskier bets in an attempt to "recover" previous losses.
• Financial pressure: You spend money needed for bills, rent, food, debts, or savings on gambling, borrow to fund gambling, or conceal transactions from family members.
• Impact on relationships and daily life: Gambling leads to arguments, lying or secrecy, reduced performance at work or school, loss of interest in other activities, or neglect of responsibilities.
• Emotional distress: You feel guilt, shame, anxiety, or depression linked to gambling, but still feel compelled to continue.

Quick Self-Assessment Check

The following self-test is not a medical diagnosis, but it can help you reflect honestly on your gambling behaviour. Answer "yes" or "no" to each statement:

• I sometimes gamble with money that I really cannot afford to lose.
• I have tried to cut down or stop gambling, but found it difficult or impossible.
• I gamble to escape worries, stress, or negative feelings.
• I have lied to family, friends, or colleagues about how much or how often I gamble.
• Arguments, relationship problems, or work issues have arisen because of my gambling.
• When I lose money gambling, I feel a strong urge to return as soon as possible to win it back.
• I feel irritable, restless, or low when I cannot gamble.

If you answered "yes" to two or more of these statements, we strongly encourage you to pause your play, consider setting strict limits or taking a break, and contact a professional support service listed below. Early action significantly reduces the risk of serious harm.

Limits & Tools

To support responsible gaming on Inter Bet, intersbet.com provides a range of technical tools designed to help you control your spending and time. These tools are offered in accordance with UKGC social responsibility requirements and are available to you at any time, free of charge. You can access them after logging in to your account.

Deposit Limits (Daily, Weekly, Monthly)

• Accessing the limits: After logging into your account, go to the "My Account" or "Cashier" area and select the "Responsible Gaming" or "Deposit Limits" section. The exact label may vary slightly, but all limits will be grouped under responsible gaming settings.
• Choosing your limits: You can set separate maximum deposit amounts for daily, weekly, and monthly periods. For example, you might choose a daily limit of £20, a weekly limit of £100, and a monthly limit of £300. Carefully consider your income, regular expenses, and other commitments before deciding on figures.
• Entering and confirming limits: In the deposit limits section, select the relevant period (day, week, month), type the maximum amount you wish to be able to deposit in GBP, and confirm your choice. You may be asked to enter your password again to verify the change.
• Changing your limits: If you reduce a limit, the change will normally take effect immediately or as soon as technically possible. If you increase or remove a limit, UK regulations require a cooling-off period (for example, at least 24 hours) before the higher limit takes effect, to prevent impulsive decisions.

We strongly recommend setting conservative limits from the outset and reviewing them regularly. If you often reach your limit, consider lowering it or using additional tools such as time-outs or self-exclusion.

Time Spent Limits and Session Timers

• Session reminders: You may be able to activate on-screen "reality checks" or session timers from the "Responsible Gaming" or "Account Settings" section. These reminders appear after a specified period (for example, every 30 or 60 minutes) and summarise your time spent and net result during that session.
• How to set them: Choose your preferred reminder interval from the list provided, confirm, and save the setting. When the reminder appears, you will see how long you have been logged in and how much you have won or lost, allowing you to make an informed decision about whether to continue.
• Using time limits effectively: Decide in advance how long you wish to play, set a reminder accordingly, and commit to logging out when the notification appears, even if you feel tempted to continue.

Short-Term Breaks ("Time-Out")

• What a time-out does: A time-out is a short-term break from gambling, usually lasting from 24 hours up to several weeks. During a time-out, you cannot make deposits or place bets, but you may still be able to access your account for information and withdrawals, depending on the configuration of the platform.
• How to request a time-out: Log in and navigate to "My Account > Responsible Gaming > Time-Out" (or a similarly named section). Select a pre-defined duration such as 24 hours, 48 hours, or 72 hours, or choose a custom period within the available range.
• Confirming your decision: Read the information explaining the consequences of a time-out, confirm the chosen period, and submit your request. Once activated, the time-out cannot be cancelled until the selected time has expired.
• After the time-out: When the time-out period ends, your account will usually become available for normal use again. We recommend reviewing your play history and limits before resuming gambling, and considering longer-term measures if you still feel at risk.

Self-Exclusion

Self-exclusion is a stronger and longer-term protective measure designed for players who feel that their gambling has become, or is at serious risk of becoming, harmful. When you self-exclude, you ask us to prevent you from using your account for a fixed period or permanently. This is a legally binding request that we are obliged to respect and enforce.

How to Request Self-Exclusion

1. Locate the self-exclusion section: Log in to your Inter Bet account on intersbet.com and go to "My Account" or "Responsible Gaming". Select the option labelled "Self-Exclusion" or "Close My Account for Gambling". If you cannot find it, you may contact customer support via live chat or email and request self-exclusion directly.
2. Choose the exclusion period: You will be offered a range of exclusion periods, typically starting from a minimum of six (6) months and extending to several years or a lifetime (permanent) exclusion. Carefully consider your choice; self-exclusion is intended as a serious, long-term step.
3. Read the information: The self-exclusion page will explain how the process works, including that you will not be permitted to reverse the exclusion until the chosen period has expired, and that we may apply it across all ProgressPlay Limited brands where technically possible.
4. Confirm your request: To prevent impulsive actions, you may be asked to actively confirm your decision (for example, by ticking a checkbox and clicking a confirmation button). Once submitted, we will implement the exclusion as soon as reasonably practicable.

Consequences of Self-Exclusion

• Account access: During the self-exclusion period, you will not be able to log in to your gambling account, deposit funds, or place bets. We may also take reasonable steps to prevent you from opening new accounts with Inter Bet and associated brands operated on the ProgressPlay Limited platform.
• Marketing communications: We will use reasonable efforts to remove you from marketing lists for gambling products and to stop sending promotional emails, SMS, or push notifications related to gambling during the exclusion period.
• Withdrawals and balances: Any remaining real-money balances will normally be made available for withdrawal, subject to standard identity verification, anti-money laundering, and bonus terms. Promotional funds, bonuses, or loyalty points may be forfeited in accordance with the applicable Terms and Conditions.
• Irreversibility: UK regulations require that self-exclusions of six months or more cannot be cancelled before the selected period has expired. When the period ends, there may be a reactivation process, and in some cases a further cooling-off period, before full access is restored.

National Self-Exclusion (GAMSTOP)

If you are gambling online in Great Britain, we strongly recommend that you also register with GAMSTOP, the free national online self-exclusion scheme. GAMSTOP allows you to self-exclude from all participating licensed UK online gambling operators in a single step. You can choose exclusion periods of at least 6 months, 1 year, or 5 years. For more information or to register, visit https://www.gamstop.co.uk. We may check GAMSTOP data and are required to refuse service if you are registered as self-excluded there.

Support Resources

If you are concerned about your gambling or someone else's gambling, specialist help is available. Inter Bet on intersbet.com encourages you to seek professional, confidential support as early as possible. The services listed below are independent from us. They provide free or low-cost advice, counselling, and practical tools, and many are available 24/7.

Local Support in the UK

• National Gambling Helpline (GamCare): Call 0808 8020 133 from within the UK, 24 hours a day, 7 days a week. Trained advisers offer confidential advice, emotional support, and information on further treatment options. Live chat is also available via the GamCare website.
• BeGambleAware: Visit https://www.begambleaware.org for self-help tools, information about gambling risks, and links to treatment services across Great Britain.
• NHS gambling clinics: In England and parts of the UK, the National Health Service offers specialist problem gambling clinics. You can speak to your GP (family doctor) about a referral or visit the NHS website for details of available services.
• Youth and young adults: For younger people affected by gambling (their own or someone else's), organisations linked via BeGambleAware and GamCare provide tailored support, including online resources and helplines.

International Support Organizations

These organisations offer a mix of live chat, email support, peer forums, and face-to-face groups. They are suitable both for people who gamble and for friends or family members seeking guidance.

Self-Exclusion Schemes by Country

• United Kingdom - GAMSTOP: A national online self-exclusion scheme covering most licensed online gambling operators in Great Britain. Register at www.gamstop.co.uk. This is highly recommended for any UK customer who feels at risk.
• Spain - RGIAJ: The Registro General de Interdicciones de Acceso al Juego (RGIAJ) is Spain's national self-exclusion register, allowing individuals to block access to licensed gambling venues and websites in Spain. Players resident in Spain should consult their local regulator for details.
• Other jurisdictions: Many countries have their own national or regional self-exclusion schemes or regulatory registers. If you live outside the UK, please check with your national gambling regulator or government website for local arrangements.

Blocking Software and Technical Aids

• Gamban: A paid application that can be installed on computers and mobile devices to block access to most gambling websites and gambling-related apps. See https://gamban.com for more information.
• BetBlocker: A free tool that similarly blocks access to gambling sites and apps. It permits you to set a block period and can be useful alongside self-exclusion. See https://betblocker.org.
• Device and network controls: You can combine specialist tools with in-built parental controls, app store restrictions, and router or internet service provider (ISP) filters to reduce exposure to gambling content.

Support for Family and Friends

• Family support services: Many of the organisations listed (including GamCare and Gambling Therapy) provide specific resources, helplines, and online forums for people affected by someone else's gambling, not just gamblers themselves.
• Confidentiality and data protection: When you contact these services, your conversations are confidential and governed by their own privacy policies and professional ethical standards. They are independent from intersbet.com and from ProgressPlay Limited.

Seeking help is a sign of strength, not weakness. If you are unsure whether your gambling is a problem, speaking to a trained adviser can help you understand your situation and decide on the most appropriate next steps.

Help for Family

Gambling problems rarely affect only one person. Family members, partners, friends, and colleagues can experience financial strain, emotional distress, and loss of trust. If you are worried about someone who uses Inter Bet or any other gambling service, it is important to look after your own wellbeing while also encouraging the person to seek help.

Talking to Someone About Their Gambling

• Choose the right moment: Pick a calm time when neither of you is angry, stressed, or currently gambling. Avoid confronting the person immediately after losses or during a gambling session.
• Use non-judgmental language: Focus on how their gambling affects you and the family rather than blaming or labelling them. For example, "I feel worried when bills are late because of gambling" instead of "You are irresponsible".
• Listen actively: Give them space to talk about why they gamble and how they feel. Acknowledging their emotions can make it easier for them to accept help.
• Set clear boundaries: Be honest about what you can and cannot accept (for example, not lending money for gambling, or insisting that household bills are prioritised).

Getting Them Engaged in Support

• Suggest professional help: Encourage them to contact services such as the National Gambling Helpline (0808 8020 133), GamCare, or Gambling Therapy. Offer to sit with them while they make the call or join an online chat.
• Propose practical steps: Discuss options such as setting deposit limits, using time-outs or self-exclusion tools, registering with GAMSTOP, or installing blocking software on shared devices.
• Consider medical support: For many people, problem gambling is linked to other issues such as anxiety, depression, or substance use. Encourage them to speak to their GP or a licensed psychotherapist about their mental health.

Support Services for Families and Friends

• GamCare family and friends support: GamCare provides information, live chat, and group support specifically for affected others. Visit www.gamcare.org.uk and look for resources for families and friends.
• Gamblers Anonymous / GamAnon: Gamblers Anonymous runs peer-support meetings for people with gambling problems, and GamAnon offers support groups for relatives and friends. See www.gamblersanonymous.org for details.
• Online forums and chats: International services like Gambling Therapy provide moderated forums and group chats where family members can share experiences and coping strategies in a safe environment.

It is important to remember that you cannot control another person's behaviour, but you can control how you respond. Seeking your own support, setting financial and emotional boundaries, and accessing professional guidance will help protect your wellbeing while you support the person you care about.

Operator's Commitment

Inter Bet operates on the ProgressPlay Limited platform. ProgressPlay Limited is licensed and regulated by the UK Gambling Commission (account number 39335) for customers in Great Britain, and by the Malta Gaming Authority (MGA/B2C/231/2012) for certain non-UK markets. As a licensed operator, ProgressPlay Limited must comply with strict social responsibility and anti-money laundering rules designed to protect customers and the integrity of the gambling industry.

Internal Risk Checks and Monitoring

• Behavioural analysis: Our systems monitor gameplay and transactional data for markers of potential harm, such as rapidly increasing deposit levels, frequent sessions over extended periods, repeated use of multiple payment methods, or patterns of chasing losses.
• Automated alerts: When certain thresholds or risk patterns are detected, automated alerts are generated for review by our responsible gaming and compliance teams. These alerts help us to identify customers who may be at heightened risk of gambling-related harm.
• Interaction and interventions: Depending on the level of risk identified, we may display on-site warning messages, prompt you to review your limits, initiate a live chat or email interaction to discuss your play, temporarily restrict certain products, or apply stricter limits.
• Affordability and source-of-funds checks: In some cases, we may ask you to provide information or documents relating to your income, employment, or source of funds to ensure that your level of gambling is sustainable and consistent with regulatory expectations.

When We May Proactively Contact You

• Markers of harm detected: If multiple risk indicators are observed (for example, significant loss activity in a short period, repeated failed deposits, or long continuous sessions), our team may contact you via email, SMS, or in-account messaging to offer support, suggest tools such as limits or self-exclusion, or request further information.
• Regulatory obligations: Where required by UKGC rules or applicable law, we may be obliged to intervene more strongly, including imposing limits, restricting your ability to deposit or gamble, or closing your account to protect you from further harm.
• Continuous improvement: ProgressPlay Limited has previously been subject to regulatory scrutiny regarding social responsibility and anti-money laundering controls. In response, the operator has strengthened its systems and processes across its brand network, including Inter Bet, with enhanced monitoring, improved staff training, and clearer responsible gaming procedures.
• Confidential and respectful contact: Any proactive contact is undertaken with respect for your privacy and dignity. Our aim is to support you in making informed decisions and to comply with our duty of care, not to judge or stigmatise you.

We regularly review and update our internal controls, staff training, and technical tools to reflect evolving regulatory requirements, industry best practice, and emerging research on gambling-related harm. Your feedback, including through the contact channels below, helps us improve these protections.

Updates

Responsible gaming standards and regulatory requirements evolve over time. Inter Bet and ProgressPlay Limited may update this page to reflect changes in UK law, UKGC Licence Conditions and Codes of Practice, industry best practice, or the range of tools and support options we provide.

• How we will inform you: Material changes to responsible gaming information or to the tools available may be communicated through a combination of on-site notifications (for example, banners or pop-ups after login), updates in the "Responsible Gaming" or "Help" sections, and, where appropriate, email or in-account messages.
• Where to check for the latest version: The most up-to-date version of this responsible gaming page will always be available via the "Responsible Gaming" or equivalent link in the footer or main menu of intersbet.com. We recommend reviewing it periodically.

Last updated: 20 January 2026

Contact & Feedback

If you have questions about responsible gaming, wish to exercise any of the tools described on this page, or would like to provide feedback on how we can improve our player protection measures, you can contact our dedicated team using the details below.

• Responsible Gaming E-mail: [email protected] (please include your username and "Responsible Gaming" in the subject line; do not send identity documents unless we specifically request them).
• Telephone (Responsible Gaming / Support): +44 0000 000000 (standard UK geographic rates or your network's access charges may apply; hours of operation will be indicated on our "Contact Us" page).

For your security, we may need to verify your identity before discussing account-specific matters or applying certain responsible gaming tools.

Online Feedback and Support Request Form

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Setting or changing limits Requesting a time-out Self-exclusion Concern about problem gambling I am worried about someone else Feedback on responsible gaming tools

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Please note that response times may vary depending on the volume of enquiries, but we aim to acknowledge responsible gaming requests as a priority. In urgent situations, or if you feel at immediate risk of harm, we encourage you to contact the National Gambling Helpline (0808 8020 133) or other emergency or medical services as appropriate.